Emergency Numbers

Police, Fire and Ambulance: 911

24 hour Distress/Crisis Line

Edmonton – 780-482-HELP (4357)
Calgary – 403-266-1605

Health Link

Health Link is a telephone health information service. A registered nurse is available 24 hours a day, seven days a week to answer your health related questions and concerns.

Dial 8-1-1

Support Network – Canadian Mental Health Association

The Support Network is an excellent starting point for any resource or support questions. They have an extensive database of community organizations and they can assistance individuals in finding the services and supports that they need.

Within Edmonton : Dial 2-1-1
Outside of Edmonton: 780-482-INFO (4636)

Protection for Persons in Care

Protection for Persons in Care responds to abuse of adults receiving care or support services from publicly funded service providers such as: hospitals, seniors’ lodges, nursing homes, mental health facilities, shelters and other supportive living settings.

Toll Free: 1-888-357-9339

Community Care Access, Alberta Health Services (Home Care)

Community Care Coordination is the initial point of entry to programs offered by Community Care Services including Home Care, Day Programs, and Supportive Living. Anyone can call to request an assessment. A Home Care Case Manager will be assigned to meet with you to discuss your needs and conduct an assessment of your abilities.

Edmonton: 780-496-1300
Calgary: 403-943-1920
Red Deer: 403-342-1808

Alberta Supports Contact Centre

The Alberta Supports Contact Centre is open Monday through Friday. Representatives can assist you in accessing information on provincial programs and services for seniors, such as:

  • Alberta Seniors Benefits
  • Special Needs Assistance for Seniors
  • Dental and Optical Benefits
  • Education Property Tax Assistance for Seniors

Edmonton Area: 780-644-9992 Toll-free in Alberta: 1-877-644-9992

Services for Seniors and Services for People with Disabilities

A representative from Service Canada can answer your questions about Old Age Security (OAS), Canada Pension Plan (CPP), Disability Savings Plans, Grant Programs and other financial resources for seniors and people with disabilities.

1-800-O-CANADA (1-800-622-6232)